Was tun, wenn PIN nicht akzeptiert wird?¶

When the wrong PIN is entered, the following message Wrong PIN is displayed.

Fig. 47 Notification after first false entry¶

Fig. 48 Notification after second false entry¶

After the first false entry, you have two attempts left to enter your correct PIN. After the second false entry you will be prompted to enter your Card Access Number (CAN) prior to the third attempt of PIN entry.

Attention

Prior to using your ID card for the online identification, you have to set a personalized six-digit PIN.

Hint

I have forgotten my PIN. What can I do now?

The PUK PUK you received with your PIN letter of Bundesdruckerei does not allow to reset your PIN. In case you have forgotten your PIN, you must contact the authority responsible for issuing your identification document to generate a new online identification PIN.