Bewertung von Gast, Am 14.08.2017 - 14:03 Uhr

How come if there is no app iPhone no internet no computer go to Internet cafe wasting money . And how come doesn't know German language anymore . how it's started. Give a hard job . Why not release easily just to pick up from embassy . Pls reply . Thank you.

Unser Kommentar:

Hi Joan,

it seems like you had some trouble starting using the online identification function.
AusweisApp2 chooses the language of the installed operating system (German or for every other language english).
AusweisApp2 for the mobile operating system iOS is right now available as beta release / test.
To register please send us a brief e-mail containing your postal adress.
(Further information:

On our website you will also find detailed information on how to use the online identification function (

I hope this is helpful to get started. If you have any other questions please do not hesitate to ask.

Kind regards!