Welcome!

Briefly explained: How can I identify myself online?

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Requirements

To use the online ID function, the following requirements must be met:

  • The online ID function of your ID card or electronic residence permit must be activated. This is always the case with the eID card.
  • You must know your self-selected, six-digit PIN or your transport PIN. You must change the transport PIN to a self-selected, six-digit PIN before use.
  • An NFC-enabled smartphone or USB card reader must be at hand.
  • The AusweisApp2 must be installed.

For more detailed information on the requirements, click here.

The online ID process

You have several options to successfully identify yourself to a service provider. One of these options is explained here step-by-step:

  1. Install the AusweisApp2 on your PC/laptop and your smartphone.
  2. Set up your smartphone as a card reader - you can find out how here.
  3. In the browser of your PC/laptop, open the website of the service provider with whom you want to identify yourself. You can easily find many provider links directly in the provider list of AusweisApp2.
  4. Follow the instructions of the AusweisApp2 on your PC/ laptop to successfully identify yourself online.
  5. When the AusweisApp2 prompts you to, place your ID directly on the NFC interface of your smartphone and enter the PIN.

Alternatives

  • You can also open the service provider's page directly on your smartphone and read out the ID card directly with your smartphone. In this case, you do not need to install the AusweisApp2 on your PC/ laptop.
  • Instead of using a smartphone as a card reader, you can also use a USB card reader that you connect to your PC/ laptop. In this case, of course, you do not need to install the AusweisApp2 on your smartphone.

Important note: You always need an internet connection to identify online.

Videotutorials

The online identification function enables you to identify yourself unambiguously on the Internet. Whether you need to use public services, open a customer account or submit your BAföG application - with the online identification function you can do everything easily, quickly and securely from home. 

In order to make it as easy as possible for you to use the online ID function and the AusweisApp2, you can find here some video tutorials at a glance.

The latest video shows how to use the online ID function with the AusweisApp2 completely mobile, i.e. only via your smartphone.

Video: Online identification - easy with a mobile device and AusweisApp2

Contact

E-Mail: supportausweisappde

Phone: + 49 (0)421 204 95 -995 (local rate)

You can reach us from Monday to Friday from 9:00 am to 5:00 pm.

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