Video tutorials
The online identification function enables you to identify yourself unambiguously on the Internet. Whether you need to use public services, open a customer account or submit your BAföG application - with the online identification function you can do everything easily, quickly and securely from home.
In order to make it as easy as possible for you to use the online ID function and the AusweisApp2, you can find here some video tutorials at a glance.
How can I identify myself online?
Briefly explained...
To use the online identification function, you have to create the following preconditions:
- Online identification function activated
- Order a card reader
- Change Transport-PIN in your personal PIN
(Note: You always need a internet connection for online identification.)
Contact
E-Mail: supportausweisappde
Phone: + 49 (0)421 204 95 -995 (local rate)
You can reach us from Monday to Friday from 9:00 am to 5:00 pm.