How can I identify myself online?

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Briefly explained...

To use the online identification function, you have to create the following preconditions:   

  • Online identification function activated
  • Order a card reader
  • Change Transport-PIN in your personal PIN

(Note: You always need a internet connection for online identification.)

Contact

E-Mail: supportausweisappde

Phone: + 49 (0)421 204 95 -995 (local rate)

You can reach us from Monday to Friday from 9:00 am to 5:00 pm.