Support & error reports

Your contact for questions and suggestions

You have a problem and did not find an answer in the frequently asked questions? You would like to share a suggestion with us or report an error?

Then our support team is exactly the right contact person! We are here for you from Monday to Friday from 9 am to 5 pm, except for public holidays.

Contact us by e-mail

You can reach our support team at the following e-mail address:


Contact us by phone

You have the possibility to contact our support staff directly under the following telephone number:


0421 204 95 995 (local rate)

Would you like to report an error?

Just use the form.

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