support team
support team
In case neither the FAQ section nor the forum offers a solution to your problem, you can contact our support team by e-mail or phone.

How to contact our support team

By E-Mail

You can reach our support team by sending an e-mail to

By telephone

You can also contact our support team by phone.
(14 ct/minute from German landline phones; mobile phone charges may vary)

01805 348 743

Support availability

Our support team answers your questions Monday to Friday between 9:00 and 17:00, except on public holidays.