No card reader found

If no card reader is recognized during an identification process or PIN change with a connected card reader, the following message appears:

_images/settings_pin_management_no_reader.png

Fig. 84 “Change my (Transport) PINs” with no card reader found

Possible causes:
  • No card reader is currently connected to your computer.

  • The driver for the card reader is not installed.

  • The power supply to the card reader is insufficient.

Hint

Install card reader

When a card reader is connected, yet no driver installed, the Install Card Readers assists you in finding the correct driver for your card reader model.


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