Requirements for changing your PIN

In order to change your PIN, you need an installed, certified card reader and an ID card with enabled eID function.

Hint

Do only certified card readers work?

It is possible that other non-certified card readers also work. However, those card readers are not tested. Information on card readers can be found on Personalausweisportal.

Note

I cannot change the PIN, what can I do?

In case you do not meet the requirements, you receive feedback regarding your next steps:

• No card reader found

• Card not recognized

• PIN blocked

• ID card PIN entered wrong twice

• Online identification function disabled

If you meet all requirements, you can start the process Change PIN.

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