This accessibility statement applies to the version 2.1.0 of the AusweisApp available at www.ausweisapp.bund.de.
As the party responsible for the software - on behalf of the German Federal Office for Information Security - we strive to make our software accessible in accordance with the provisions of the Federal Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0) implementing Directive (EU) 2016/2102.
When was the accessibility statement created or updated?
This accessibility statement (as of 17.04.2024) applies to version 2.1.0 of the software and is based on a self-assessment carried out in the period from 01.03.2024 to 07.04.2024 based on the current draft (as of 07.04.2024) of the BIK BITV test for mobile apps (https://bitvtest.de/pruefverfahren/bitv-20-app).
How accessible is the application?
The application is only partially accessible. It only partially meets the requirements of the Barrier-Free Information Technology Ordinance (BITV) 2.0.
Which areas are not accessible?
The following incompatibilities with BITV 2.0 exist:
Barriers to text alternatives
- Decorative graphics are partially output by screen readers
- Concerns BITV test steps 11.1.1b
- Measure: Graphics without information content are hidden from screen readers
- Timeline: Fix in 2024
Barriers to adaptability
- Headings are sometimes not recognized as such. The order is not always meaningful
- Concerns BITV test steps 11.1.3.1a and 11.1.3.2
- Measure: Headings are marked in such a way that they can be determined programmatically
- Timeline: Fix in 2024
Barriers to keyboard operability
- Interaction options are not always obvious
- Concerns BITV test steps 11.2.1.1
- Measure:
- Timeline: Fix in 2024
Barriers to navigability
- The focus sequence is not always coherent. The focus is not always visible.
- Concerns BITV test steps 11.2.4.3 and 11.2.4.7
- Measure:
- Timeline:
Barriers to compatibility
- The name, role and value of the element is not displayed or clear for all elements. Object information is sometimes displayed twice and is not always clear enough. Text content is not always automatically displayed in the visible area and there is not always a change notification after interacting with an object.
- Concerns BITV test step 11.4.1.2, 11.5.2.5, 11.5.2.10 and 11.5.2.15
- Measure:
- Timeline:
Barriers when adapting the font customization
- Text cannot be enlarged to 200%.
- Concerns BITV test step 11.7
- Measure:
- Timeline:
Report barriers: Contact persons
Would you like to inform us of existing barriers or request information on the implementation of accessibility? Please use the contact form provided.
Contact the conciliation body
If no satisfactory solution has been found even after your feedback to the above-mentioned contact, you can turn to the conciliation office pursuant to § 16 BGG. The BGG conciliation body has the task of supporting out-of-court dispute resolution in conflicts on the issue of accessibility between people with disabilities and federal public bodies. The conciliation procedure is free of charge. No legal assistance is required. Further information on the conciliation procedure and the possibilities for submitting applications can be found at: schlichtungsstelle-bgg.de
You can contact the BGG conciliation office directly at info@schlichtungsstelle-bgg.de.