You need AusweisApp to establish a secure connection between service provider, ID card, and NFC-enabled smartphone or card reader when using the eID function. AusweisApp enables encrypted data exchange between the ID card and the online service.
To identify yourself digitally with the eID function, the data on your ID card must be read out with a suitable USB card reader or NFC-enabled smartphone.
On our website you will find a list of suitable smartphones and tablets as well as compatible USB card readers.
In order to successfully use the eID function, a few requirements must be met: activated eID function, six-digit PIN, installed AusweisApp, NFC-enabled smartphone or USB card reader.
In our FAQs you will quickly find answers to frequently asked questions. If you cannot find the right answer, please do not hesitate to contact our customer service directly. Our support team will be happy to assist you.
Using the eID function of your ID card, electronic residence permit, or eID card, you can identify yourself online unambiguously and securely.
Why is this so convenient?
Using the eID function enables you to submit applications digitally, for example, for which you would otherwise have to identify yourself and sign in person at the authorities, at a branch office, or by mail. So you save time and effort by doing business online.
AusweisApp is a software that you install on your smartphone, computer or tablet in order to read out your ID card and to be able to identify yourself digitally. In addition, AusweisApp enables encrypted data exchange between the ID card and the online service where you want to identify yourself.
- The eID function of your ID card or electronic residence permit must be activated. With the eID card, this is activated automatically.
- You know your self-selected, six-digit PIN.
- AusweisApp is installed.
- An NFC-enabled smartphone or USB card reader is at hand.
Detailed information on these requirements can be found here.
On the authority's or provider's website where you want to identify yourself, select login/registration with eID function.
The service will then redirect you from its website to AusweisApp. Follow the instructions given in AusweisApp to successfully identify yourself online.
When prompted by AusweisApp, place your ID card directly on the NFC interface of your smartphone or insert it into the USB card reader and enter your PIN.
Do you have a question or would you like to tell us about a suggestion? Then our support team is exactly the right place to contact!
Feel free to send us an email at firstname.lastname@example.org or contact us by phone at 0421 / 204 95 - 995 (local rate).