In the service area you have access to our comprehensive support which provides reliable assistance with all questions relating to the AusweisApp. To ensure you receive help quickly and easily we offer the following services:
A clearly structured FAQ section with answers to frequently asked questions.
A contact sheet that allows you to get in touch with our support team.
Our goal is to make using the AusweisApp as easy as possible for you – whether you have technical challenges or general questions about its use.
You will also find a press area here with important materials for your editorial work. This area is primarily aimed at journalists and media professionals and offers. This area is currently only available in German.